If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.
Please do not give us other personal or sensitive information.
Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share Personal Information with other government agencies. If you ask us about an issue that needs to be dealt with by another agency, we will provide you with the necessary details to make contact yourself.
You may opt out of further contact from us at any time.
How we deal with complaints and requests
You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information. These services are free of charge.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
How we protect your personal information
We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.
As part of our Services we offer our Customers anonymous tracking of Users who engage Customer ads and/or Customer Website. Applying this service, we may collect the following information:
The time and date of the Engagement;
Details about the device, operation system and browser used by the User;
The IP address associated with the User’s specific device;
The URL of the landing page of the Customer Website;
The URL of the referring website;
The search term used by the User to reach the Customer Website.
In order to obtain this information, we may use Tracking Pixels and Cookies (as such terms are defined below).
A Tracking Pixel is a piece of code embedded on a web page of Customer's Website that collects information about Users’ engagement on that web page. The tracking pixel can be provided either by the advertising channels, affiliate networks or by us. The Tracking Pixel may include a command to create Cookies.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.